alert saGovernment of South Australia

Please use this page to access key public safety and emergency information sources from a wide range of emergency and essential service agencies, government and community partners.

On this page you will find further information on the new Alert SA website and Mobile App.

Emergency Information Sources

Bushfire

SA Country Fire Service

The SA Country Fire Service (CFS) is the primary provider of bushfire firefighting services across the state.

Bushfire Hotline: 1800 362 361

Flood

State Emergency Service

The SA State Emergency Service (SES) is the primary provider of flood rescue services across the state.

SES assistance: 132 500

Extreme Weather

State Emergency Service

The SA State Emergency Service (SES) coordinates the state's response to extreme weather events.

SES assistance: 132 500

Human Disease

SA Health

SA Health is the primary agency in South Australia responsible for responding to severe infectious disease outbreaks, such as a flu pandemic or food poisoning.

Health Direct: 1800 022 222

Animal & Plant Disease

Primary Industries and Regions SA

Primary Industries and Regions SA (PIRSA) manages the risks posed by animal and plant pests and diseases in South Australia.

Urban Fire

South Australian Metropolitan Fire Service (MFS)

The South Australian Metropolitan Fire Service (MFS) is the primary provider of structural firefighting services to the State of South Australia.

Terrorism

South Australia Police

The South Australia Police are the Control Agency for Terrorism in South Australia.

Police Assistance: 131 444
Crime Stoppers: 1800 333 000

Essential Service Disruptions

Services essential to the community can be impacted at any time. These include:

Transport

Services essential to the community can be impacted at any time. These include:

For all further hazard information please visit:
www.sa.gov.au/topics/emergencies-and-safety

Emergency triple zero logo

In a life threatening emergency, always dial Triple Zero (000)

New Alert SA website and Mobile App information.

Since the decommissioning of the Alert SA App in 2018, the State Government has wasted no time in reviewing how it can deliver a practical and essential emergency warning website and Mobile App that meets the needs of all South Australians.

Extensive research has provided the necessary information on desired functionality, aesthetics and practicality for the website and Mobile App.

Although technically challenging websites and Mobile Apps are not developed overnight, the State Government is excited about nearing completion of a locally produced product that allows the delivery of timely, accurate information, with greater flexibility for updates.

Further information about the Alert SA website and Mobile App can be found below:

Building a better website and App

The new Alert SA website and Mobile App are being built with a large focus on both user experience, incorporating the latest technology.

Lessons learnt from previous App users and market research are helping to build a smart, user friendly website and App that will greatly benefit the South Australian community.

A product you can trust

The new Alert SA website and Mobile App have undergone considerable market research and professional input to provide the best all hazards warning system available.

Lessons learnt from previous App users and market research are helping to build a smart, user friendly website and App that will greatly benefit the South Australian community.

Alert SA website and Mobile App advancements

Enhanced technical design will allow the Alert SA website and App to deliver fast and accurate critical emergency information. The new App also provides information on preparing for, responding to and recovering from emergencies.

Greater technical and administrative control is provided through the engagement of a South Australian supplier. This will allow a comprehensive pre-launch local testing process as well as ongoing update testing as required.

The benefit of Alert SA over other warning systems

Alert SA is a free emergency warning system that takes direct information feeds from responsible emergency government agencies. Because of the State Government’s ownership and control of the website and Mobile App, inaccurate or delayed information will be prevented.

The Alert SA App allows the user to receive basic essential warning information or customise the settings to their needs with more advanced information.

How Alert SA can help you

Receiving fast, accurate hazard information could mean the difference between life and death in some emergency situations. The State Government is committed to making this possible in order to build safer, more resilient communities.

While you should not rely on only one form of hazard information during emergencies, downloading the Alert SA Mobile App and knowing how to use it will help you stay informed.

Who is responsible for Alert SA?

The new Alert SA website and Mobile App Project is being managed by the South Australian Fire and Emergency Services Commission (SAFECOM). SAFECOM provides a range of emergency services to both the public and the Emergency Services Sector (ESS).

SAFECOM awarded the contract to build and support the new Alert SA website and Mobile App to SRA Technologies, a local South Australian Company.

Staying Informed

Staying informed of hazards should never rely on one source of information, as sometimes technology can fail during an emergency. Awareness of other information channels is important to help you stay informed during emergency events.

Busfire season

Other channels to use during the bushfire season include:

  • Visiting www.cfs.sa.gov.au and subscribe to bushfire warnings and other important CFS information
  • Checking and following Facebook@CountryFireService or Twitter@CFSAlerts
  • Listening to a battery powered radio
  • Calling the Bushfire Information Hotline: 1800 362 361 (TTY 133 677)
  • Talking to friends, family and neighbours

Winter season

Other channels to use during the winter season include:

For all other emergency events, such as disease outbreaks and SAPOL incidents, please refer to the relevant agency websites and social media accounts as well as listening to your local radio.

Alert SA website and Mobile App availability

The Alert SA website www.alert.sa.gov.au and Alert SA Facebook page will be updated as development of the new Alert SA website and Mobile App progresses.

The Alert SA Mobile App will be available in the App Store for Apple devices and the Google Play Store for Android devices. The Alert SA website will be accessible via all major browsers.

The Alert SA website and Mobile App will be free to download and access.

It is anticipated the new website and Mobile App will be available before the 2019/20 bushfire season.

email: alertsa@sa.gov.au

© Alert SA 2018

sa.gov.au